Let me share the brutal truth: nearly all HVAC failures happen because someone missed a step. Didn't calculate the load accurately. Used undersized equipment. Misjudged the insulation needs. We've personally fixed dozens of these failures. And every time, we record another insight. Like in 2017, when we began adding smart thermostats to each system. Why? Because Sarah, our lead tech, got sick of watching homeowners burn money on inefficient temperature management. Now clients save $500+ yearly.
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